SwimDNA Privacy Policy
Last Updated: 23 June 2026
1. Introduction
Welcome to SwimDNA.
SwimDNA is a swimming performance analytics platform that helps swimmers, parents, coaches, and clubs understand athlete development through performance analysis, progression tracking, and predictive insights.
This Privacy Policy explains what information we collect, how we use it, and the choices available to users of the SwimDNA platform.
By using SwimDNA, you agree to the practices described in this Privacy Policy.
2. Information We Collect
Account Information
When you create an account, we may collect:
- Name
- Email address
- Password
- Subscription information
- User preferences
Public Competition Results
SwimDNA may collect and analyse publicly available swimming competition results published by recognised swimming organisations, meet hosts, and timing providers.
This information may include:
- Swimmer name
- Club affiliation
- Age group
- Event names
- Race times
- Splits
- Rankings
- Historical competition results
Usage Information
We may collect information about how users interact with SwimDNA, including:
- Pages viewed
- Features used
- Login activity
- Device and browser information
3. How We Use Information
We use information to:
- Provide performance analytics
- Track athlete progression
- Generate predictive insights
- Estimate qualification potential
- Compare swimmer performances
- Improve SwimDNA features
- Provide customer support
- Maintain platform security
SwimDNA generates proprietary analytics including:
- Velocity metrics
- Consistency ratings
- Improvement indicators
- Qualification forecasting
- Event suitability analysis
- Performance trend modelling
These metrics are independently developed by SwimDNA.
4. Children's Information
Many swimmers represented within SwimDNA are under 18 years of age.
SwimDNA only uses competition results that have already been made publicly available by authorised swimming organisations or event organisers.
SwimDNA does not knowingly collect or display:
- Residential addresses
- Telephone numbers
- School information
- Medical information
- Government identification information
Parents or guardians who have concerns regarding information displayed on SwimDNA may contact us for review.
5. Data Sharing
SwimDNA does not sell personal information.
Information may be shared with:
- Service providers supporting platform operation
- Payment processing providers
- Cloud hosting providers
- Legal authorities where required by law
6. Data Security
We take reasonable steps to protect information through:
- Secure authentication systems
- Encryption of sensitive data
- Access controls
- Security monitoring and maintenance
While we take reasonable measures to protect data, no online system can guarantee absolute security.
7. Data Retention
We retain information only as long as reasonably necessary to:
- Operate the platform
- Provide services
- Meet legal obligations
- Resolve disputes
Public competition results may remain available within historical performance records.
8. Access, Corrections and Removal Requests
If you believe information displayed on SwimDNA is inaccurate, incomplete, or should be reviewed, please contact: support@swimdna.com.au
We will review requests within a reasonable timeframe.
9. Changes to this Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on the SwimDNA website.
10. Contact Us
For privacy-related enquiries: support@swimdna.com.au